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Janus Technology

Janus Technology

Test and Support Engineer

Janus Technology is a fast growing business in the Cambridge area, set up by experienced developers originally to meet the demand in the home installation and high-end audio/video sector for quality software engineering service.

Are you looking for a challenging and varied role in a small, friendly and dynamic company? We are looking for someone to help test and support our growing portfolio of products, ranging from mobile apps to smart home control system drivers.

Therefore, this will suit someone coming from a test background with experience in product support, or vice versa. Any experience in the smart home install market (i.e. programming Control4, RTI, Crestron or AMX systems) would be a distinct advantage.

In this role you will write test specifications, run manual tests and ensure our software is fit for public release. Over time, and with the help of senior engineers, you will build up a solid knowledge of all of our products. You will take on support issues through to resolution, setting up test systems to reproduce faults, accessing systems remotely where necessary and updating customers on progress.

Ideally you will be degree educated, but this is not essential. The following skills are desirable:

  • Writing and executing test scripts.
  • Experience in A/V or smart home installation.
  • Logging customer issues.
  • Liaising with clients via phone or email.
  • Investigating and documenting enhancements and test failures.
  • Liaising with the development team to investigate issues.
  • Experience in a similar role.

Above all you will be a quick learner, with a can-do attitude, a sense of humour and a desire to make the role your own.

Please provide a covering letter with your application.

Contact: Richard Caton, 01223 833852, info@janustechnology.co.uk

No agencies please.

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Organisation:  Janus Technology