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Self-care Programme Manager

Eastern Academic Health Science Network (EAHSN) is one of 15 health networks (AHSNs) set up to spread innovation at pace and scale across the healthcare system – in order to achieve the ultimate goals of both improving health and generating economic growth.

AHSNs are small organisations that lead large regional networks. Our ability to bring people, resources and organisations together in innovative ways delivers impacts and benefits that individual organisations cannot achieve by themselves.

We achieve results by:

  • Acting as catalysts, brokers, coordinators, sponsors and knowledge-sharers.
  • Using local knowledge and the influence of partners to drive change.
  • Focusing on the needs of our local populations.
  • Fostering system-wide collaboration.
  • Working with and through thousands of individuals.


Eastern AHSN operates under licence from NHS England to deliver against two main priorities established for the AHSNs:

  1. Speed up adoption of innovation into practice to improve clinical outcomes, patient experience and productivity
  2. Support economic growth through co-development, testing, evaluation and early adoption and spread of new products and services.

In addition, NHS England commissioned AHSNs to deliver the national patient safety collaborative programme.

Our work is based on aligning commercial, academic, health and social care commissioners and providers to tackle the most pressing health issues. We always look for solutions through working in partnership, and we seek to bring together capabilities from different sectors into our work.

The Eastern AHSN board has approved in principle the development of an ambitious self-care programme of work aimed at reaching people in the Eastern region.  We use the WHO definition of self-care which is:

“Self Care refers to activities individuals, families and communities undertake with the intention of enhancing health, preventing disease, limiting illness and restoring health. These activities are derived from knowledge and skills from the pool of both professional and lay experience. They are undertaken by lay people on their own behalf either separately or in participative collaboration with professionals. Seeking professional advice in Self Care is part of the continuum of trying to maintain good health and prevent disease.”

Our ambition is to increase people’s ability to self-care, measured by the patient activation measure.

The post holder will lead the day to day operational running of the programme, drawing in the expertise of the Eastern AHSN directorates and strategic stakeholders as appropriate.

We are looking for someone with the following skills:

  • Programme management expertise to organise and prioritise the very large number of tasks and activities across the programme;
  • Recent experience of delivering large scale projects using continuous improvement, organisational development, strategy development and transformation methodologies;
  • Experience of working with executive level stakeholders and sponsors and reporting progress clearly and effectively, in a timely manner;
  • Experience of working with an evaluation framework to ensure strong measurement is included at the outset of programmes; and
  • Ability to engage different staff groups so that they are motivated and clear on what they need to do.


The programme is seeking to create a momentum of support for self-care opportunities and as such the key responsibilities will be:

  • To oversee the individual work stream project reporting and ensure they are synchronised with the overall programme delivery plan, including the management of interdependencies and capturing of progress, risks and issues
  • To ensure the programme is delivered within the appropriate delegated budget approved by the board and that any risks or issues associated with this are flagged appropriately
  • To deliver a suite of products to help “fast followers” learn from the successes and failure of the projects supported
  • To ensure appropriate stakeholder management is in place for the programme, including supporting the expert advisory group working on the programme
  • To provide regular reports to the academic health science network board describing progress, risks and issues

Functional responsibilities
Programme Design and Delivery:

  • Contributes to the design of the self-care programme, working alongside Eastern AHSN and stakeholder colleagues to ensure the overall programme is fit for purpose
  • Responsible for the reporting of the self-care programme across the organisation and our external partners. This will include managing the complex interdependencies across the other programmes and ensuring each programme is aligned and risks and mitigating actions are escalated appropriately
  • Develop and maintain monitoring of individual work streams, and ensure robust plans are in place for evaluation of the work stream and if successful the scale up, sustainability and spread
  • Through appropriate governance structures, and directly with senior management of the Trust, ensure that the programme remains aligned to overall Eastern AHSN priorities and strategy
    Partnership working and evaluation:
  • Proactively manage effective stakeholder relationships in the local health and care economy and beyond, and actively develop productive relationships in sometimes conflictual environments.
  • Lead consensus building strategies across stakeholder organisations, and actively cut through blocks and differing opinions to deliver change.
  • Ensure appropriate methods are used for the inclusion of patient and others perspectives.
  • Ensure alignment with other relevant local programmes of work and policy initiatives
  • Ensure evaluation framework and approach is consistently applied throughout the work streams and the outputs will be agreed as appropriate based on input of research experts

People Management and Resources:

  • Matrix management of peers leading on programme of work, requires highly expert negotiation skills to ensure the team delivers agreed outcomes and hold individuals to account.
  • Responsible for the day to day management of the overall programme budget which covers the broad range of programmes of work
  • Drive the programme to secure benefits identified in benefits plan. This will include identifying and tracking financial benefits, value for money, efficiency and early identification and management of unintended benefits and dis-benefit
  • Lead on all procurement processes for the programme, including project management and consultancy support, supplies, ensuring choice of best suppliers and value for money ensuring adherence to procurement requirements
  • Comply with Standing Financial Instructions / Scheme of Delegation 

Person Specification
Qualifications and training: 

  • Degree or equivalent experience
  • Relevant post graduate education being undertaken or completed
  • Evidence of continuous personal development including programme management
  • Evidence of using programme methodology for transformational programmes over recent years


  • Ability to develop strong relationships with executive level stakeholders, clinicians and other health and care professionals and patients or patient groups
  • Substantial evidence of the ability to involve teams in analysis of situations and solutions development
  • Excellent written communication skills; able to write clearly and concisely, producing reports and business cases
  • Excellent oral communication, presentation and negotiating skills and is confident presenting to large groups and is able to handle challenge from senior specialist professionals
  • Ability to prioritise, work to, and set deadlines and function effectively under pressure with competing demands
  • Track record of delivery
  • Ability to work on own initiative and as part of a team
  • Advanced skills in Word, PowerPoint, Project, and Excel.
  • Ability to concentrate intensely for long periods of time
  • Experience of monitoring and managing budgets
  • High levels of emotional resilience
  • Effective decision making based on evidence, reason and judgement


  • Highly developed knowledge and understanding of the NHS, including the Five Year Forward View, the work of the patients and communities board and national initiatives such as personal budgets
  • Extensive awareness of strategic challenges facing the NHS (with a working knowledge of Eastern region preferred).
  • Extensive experience in the design, development, implementation and management of change in a complex, political, multiple stakeholder environment
  • Understanding of innovation and change science, evidence and practice


  • Extensive experience (5 yrs plus) in programme management roles, operational and strategic or in campaigning roles
  • Extensive experience of influencing and negotiation with board level personnel
  • A leader by example with a strong sense of quality and equality
  • Politically aware and sensitive to the politics of change and transformation in health and social care with experience in working in politically sensitive environments

Disposition/ Aptitude 

  • Willing to encourage and drive innovation, win support to new initiatives by reconciling conflicts and applying rational thinking
  • Ability to set high standards for self and others to deliver service priorities
  • Has exceptional emotional intelligence and the ability to read a room to navigate sensitive discussion
  • Ability to maintain credibility of self and the team
  • Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues
  • Commitment and resilience both personal and within a team environment
  • Willing to travel within region

Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation.

Please send your CV to Victoria Corbishley (

Closing date of 11 September and interviews pencilled in for Monday 25th September.

See also:
Organisation:  EAHSN