Cloud Inside Sales & Customer Growth Manager

Summary

The Google Cloud business and its portfolio of products helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Responsibilities

  • Hire, coach and drive a high performance team to deliver against assigned pipeline goals while prioritizing an outstanding customer experience to customers and prospects.
  • Contribute to territory strategy in generating and developing business growth opportunities. Work with Field Sales Managers, Customer Engineer Managers and Google Partners to maximize business results and open opportunities with large enterprise customers.
  • Drive business development, forecast accurately and achieve strategic goals by having your team lead customers through the entire cycle, from demand creation to opportunity closing. Explore and understand complex customer requirements on both a business and technical level.
  • Lead your team to run demand generation and campaigns from conception, planning, execution, and launch to post-launch analysis to help deliver on broader territory plan. Develop role, industry, segment and geographically appropriate business playbooks, tools, guides with messaging and positioning for different Google Cloud audiences.
  • Establish key relationships cross-functionally with regional peers, Sales Operations, Product Management, and Product Marketing teams. Identify and pursue business development opportunities. Analyze data trends and client performance.

Qualifications

Minimum qualifications:

  • BA/BS degree or equivalent practical experience.
  • Relevant sales experience in the technology industry, e.g. with SaaS, PaaS or IaaS products and platforms.
  • People management experience (i.e. experience managing a team).
  • Ability to speak English fluently and idiomatically.

Preferred qualifications:

  • MBA or Master's degree in Computer Science.
  • Experience with marketing or sales support in developing product, solution messaging, narratives and value propositions. Experience using CRM system, e.g. Salesforce.com
  • Technically minded, with an in-depth understanding of the technology and cloud computing market, and a passion for Google Cloud products (G Suite, Google Cloud Platform).
  • Demonstrated track record in reaching and exceeding sales goals in the technology industry, e.g. with SaaS, PaaS or IaaS products. Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
  • Goal oriented, self-motivated individual who is confident, thorough, and determined. Analytical, detail-oriented and able to “zoom” in/out from the big picture to the minutiae. Demonstrated organizational and project management capabilities.
  • Effective communication and presentation skills, both written and verbal.

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